CUMMINS has continued to experience strong market demand throughout the pandemic, according to Minenhle Mlotshwa NRP Assistant Product Manager, Africa and Middle East (AME).
“We work closely with our customers to understand their rebuild cycles in order to anticipate future demand and plan accordingly,” she said, adding that these efforts had been bolstered by 21 Master Rebuild Centres (MRCs) around the world.
The company has an MRC in Johannesburg serving the mining industry, and one in Dubai in the United Arab Emirates catering mainly for power generation and marine markets. Both MRCs can rebuild any high horsepower engine for applications from marine to mining, power generation, construction and many more.
Both include technology like dynamometer testing to full power for some of Cummins’ largest engines and rebuilds ranging from 19 litres to 95 litres. Mlotshwa said that apart from the wide engine size range, the main advantage for customers is zero hour rebuilds and a strip-and-quote service.
“Our aim with our global MRC network is to be closer to our customers.” The South African MRC previously operated in Kelvin, Sandton before relocating to the new PowerHub facility in Waterfall City in Midrand. The Dubai MRC commenced operations in 2012 and conducted the first-ever QSK95 engine rebuild globally in 2016, Cummins’ largest engine.
The two MRCs ensure that Cummins has a healthy swing engine bank in the region. They also facilitate stockholding of the correct genuine New and Recon components for scheduled rebuilds, in addition to maintaining an inventory of fast-moving items for common engine platforms.
“This guarantees that we are able to service our customers in the AME region and meet all of their requirements.”
Mlotshwa said the key focus for Cummins is to establish top-level relationships with its customers that focus on technical expertise and service and aftermarket support. “It allows us to grow our rebuild business, while at the same time investing in quality equipment and continuous training of our staff and technicians.”
