Battery supplier tests new energy standby system
28 August 2020 | Web Article Number: ME202020098
LEADING lithium ion battery suppler Chase Technologies has been using the national lockdown period productively to test its new energy standby system.
“We have seen a great deal of interest in the product already. Customers are always on the lookout for reliable alternative back-up power solutions due to the current uncertainty surrounding our electricity supply,” said General Manager Brent Frazer.
In addition to supplying lithium iron phosphate (LiFePO4) battery packs for forklifts in materials-handling applications, Chase Technologies also targets markets as diverse as golf carts, cleaning equipment and access platforms.
Frazer said the application of LiFePO4 technology in forklifts represents the latest advance in motive power in this sector. Not only are LiFePO4 battery packs more cost-effective and maintenance-free, they are environmentally friendly as well.
“Supply-chain management has never been more efficient and productive thanks to these developments.”
Commenting on the impact of the lockdown on business operations, Frazer said that having a certificate as an essential services provider was critical. While the company was unable to assemble any battery packs during this period, it put a lot of effort into get ahead of its scheduling so its clients could continue operating.
Business continuity was a major challenge, mainly due to the reconfiguration of operations from a head office-based set-up to several remote offices.
“It’s all about keeping the flow and the communications open, and putting new protocols and staff in place, as well as financial planning to limit the impact of the uncertainty during the lockdown.
“Being a small business, we have the advantage that we can adapt a lot quicker compared to larger corporates that have to jump through hoops of red tape before they can do something,” he said.
Some of the protocols introduced include leaving all paperwork in a designated area for four days before it is handled by the next person. All spares are also placed in a pre-sanitised area in order to be immediately ready for collection, without customers having to come into contact with any staff.
All staff have dedicated work areas over and above the normal social distancing requirements.
“The challenges are always there, no matter how you look at it,” said Frazer. The biggest challenge had been to maintain a positive outlook for both staff and clients. Secondly, the disruption of workflow due to quarantine and separation had a negative effect on efficiency.
“We are doing everything to keep ourselves and our clients motivated as we are all going through this together.”